With our comprehensive managed services you can stop worrying about your technology and focus more on your business.
"Space Rock IT assisted our organization in moving to the cloud so that I could stop worrying about downtime." - Mike Monroe, Washington Technology Industry Association
"As a small independent game company, it's great to know my technology just works with little overhead. " - Geoffry Globus, Cave Banana Games
"The team at Space Rock IT worked miracles in our office and at the arena!" - Tricia McLean, Seattle Storm
Let’s give the old ways of doing Information Technology an upgrade!
With our up-to-the-minute online reports, you will always be in control of your technology, not the other way around.
We want to know what is on your mind. By providing online surveys after each closed support ticket, we can make sure we're providing top-notch service.
We make sure to keep updated documentation on everything we are accountable for maintaining, which is available for download.
By actively monitoring your systems, we can track trends and identify problems before they happen!
By optimizing your network and servers, you don't have to worry about the health of your technology investments.
Your account representative is always available to answer your questions and provide instant feedback. We're here to help.
Learn more about how we handle accounts, report on systms, and our expterise.
The monthly cost for each business will vary depending on the custom requirements of each company, although we do offer a free consultation
Yes. We have integrated payment options into our online cloud portal to make this step as easy as possible for you. You can even setup automatic payments each month so you don't have to worry about being late on payments.
We have developed an in-house online cloud portal to view several reports, including systems uptime, hours usage, account balances and more.
All of our staff utilizes our online cloud portal to track completed work in real-time. As our client, you can login to view this information at any time. We also set intelligent alerts to inform our clients and staff when budgeted hours are almost out.
We excel at assisting small Information Technology departments by taking care of mundane, repetative tasks so that they can focus on the bigger picture. This includes offering ad-hoc technical support to keep your IT staff from being interrupted by various requests.
One benefit of working with our team is that we have experienced staff that is knowledgable in a wide array of technologies. Since we deal with multiple companies, we will have someone on staff that is an expert with a specific technology.
Most of our contracts are done under NDA agreements, which means we handle references on a case-by-case business. Please contact management for references that are specific to your industry.
If there are problems with our service, we want to know about it immediately. Our president is personally involved with each contract and is always available for clients to talk to. But nearly all problems are headed off at a lower level.
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